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Digital Scales Center's Shipping & Return Policy
Shipping within the 48 continental states is FREE for all digital scales! Unless otherwise notified, your product will be shipped via UPS Ground within two business days (holidays excluded). A tracking number for your product will be provided via email once the package has shipped. Do you need your scale sooner? Call us for details about Overnight and 2-Day Shipping options.
American Weigh and Fast Weigh orders are shipped via FedEx Ground (Guaranteed 3-9 business days). Includes insurance and a tracking number. Select residential or business.
No PO Boxes. We now ship to Alaska, Hawaii, and Canada! These are considered special orders and require pre-authorization. Please contact us prior to placing you order so that we can incorporate shipping charges. Shipping is not free outside the Continental US at the current time. However, please check again at a later date as our services continue to expand.
Due to a huge demand, Digital Scales Center sells digital scales from multiple manufacturers. All digital scales are backed by their own manufacturer's warranty. The warranties available are listed on the individual product pages of our site, however, all warranty issues should be settled between the consumer and the respective manufacturer.
Warranty Terms & Conditions for all other Digital Scales
Please contact Digital Scales Center via our online contact form for instruction. Please allow up to 24 hours (excluding weekends and holidays) for a response. Please include your purchase date and the digital scale’s SKU number and description in your correspondence to us.
General Return Policy for all Digital Scales (other than waranty issues)
For faster service, please contact us via email in lieu of regular mail. We hope that you will be happy with your digital scale purchase, but in the rare occurrence that a return must be made, for quality assurance we must systematically track it. For this reason, please do not mail any returned digital scales directly to us without prior contact. No refunds are allowed on non-defective merchandise. Non-defective merchandise can however be exchanged for a similar item. Returns on all non-defective merchandise are subject to a 25% re-stocking fee. Returned scales showing signs of use are subject to a 50% to 75% restocking fee. In order to expedite the return process, please contact us via email for instructions.
Returns are only allowed within 30 days of receipt (48 hours of receipt for American Weigh and Fast Weigh products). After this time period, please review warranty information.
Please remember that if your digital scale is showing signs of defectiveness caused by abuse or misuse, the product is not eligible for return.
Digital Scales Center Securely Accepts these Payment Methods
Note: All prices in US Dollars
FREE Shipping on All Models of Digital Scales!
We offer FREE Shipping on All Of Our High Quality Digital Scales. No Minimum Purchase!
Digital Scales Center offers high quality, precision digital scales that are designed with the user in mind and will deliver accurate results to meet a wide range of weighing applications. We are proud to be an Authorized Dealer. Our commitment to customer service and no hassle shipping is one of the ways we say, "Thank You!"